Difference between revisions of "Michael's Projects"
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The "convivial tool" is one which increases the user's autonomy, augmenting their ability to solve their own problems. While providing help is thus a convivial activity in itself, most help websites are far from being "convivial" since their [http://en.wikipedia.org/wiki/Usability usability] is generally low. Anyone who has searched for answers in an online [http://en.wikipedia.org/wiki/Online_forum forum] knows that this experience can resemble searching for a needle in a haystack. Another general problem with help websites is that the information presented is too often untrustworthy, because of the bias or ignorance of the contributors (on a forum one will often find ten wrong anwsers for each right one). | The "convivial tool" is one which increases the user's autonomy, augmenting their ability to solve their own problems. While providing help is thus a convivial activity in itself, most help websites are far from being "convivial" since their [http://en.wikipedia.org/wiki/Usability usability] is generally low. Anyone who has searched for answers in an online [http://en.wikipedia.org/wiki/Online_forum forum] knows that this experience can resemble searching for a needle in a haystack. Another general problem with help websites is that the information presented is too often untrustworthy, because of the bias or ignorance of the contributors (on a forum one will often find ten wrong anwsers for each right one). | ||
| + | It thus seems to me that a [[Convivial Help Site]] needs to be curated, in order to diminish the amount of bias, and above all in order to direct the user as rapidly as possible towards correct information. | ||
(To be continued) | (To be continued) | ||
