Difference between revisions of "Michael's Projects"

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==[[Convivial Help Sites]]==
 
==[[Convivial Help Sites]]==
The word "tool" in its broadest sense includes objects designed to help us learn, such as books, or websites designed to help the user. There exist a great many sites that provide all sorts of help in virtually any field of activity. The main types of help websites are listed below:
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The word "tool" in its broadest sense includes objects designed to help us learn, such as books or websites designed to help the user. There exist a great many sites that provide all sorts of help in virtually any field of activity. The main types of help website are listed below:
 
*[http://en.wikipedia.org/wiki/Online_help Online help] generally refers to guided assistance to a user of a software product
 
*[http://en.wikipedia.org/wiki/Online_help Online help] generally refers to guided assistance to a user of a software product
 
*A [http://en.wikipedia.org/wiki/Review_site review site] prevents reviews about products or services, posted either by professional writers or by site users (see also [http://en.wikipedia.org/wiki/Rating_sites rating sites])
 
*A [http://en.wikipedia.org/wiki/Review_site review site] prevents reviews about products or services, posted either by professional writers or by site users (see also [http://en.wikipedia.org/wiki/Rating_sites rating sites])
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*A [http://en.wikipedia.org/wiki/Wiki wiki] is a collaborative website which allows any user to create or to edit the web pages making up the site
 
*A [http://en.wikipedia.org/wiki/Wiki wiki] is a collaborative website which allows any user to create or to edit the web pages making up the site
  
The "convivial tool" is one which increases the user's autonomy, augmenting their ability to solve their own problems. While providing help is thus a convivial activity in itself, most help websites are far from being "convivial" since their [http://en.wikipedia.org/wiki/Usability usability] is generally low. Anyone who has searched for answers on an online [http://en.wikipedia.org/wiki/Online_forum forum] knows that this experience can resemble searching for a needle in a haystack. A general problem with help websites is that the information presented is too often untrustworthy, because of the bias or ignorance of the contributors (on a forum one will often find ten wrong anwsers for each right one).
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The "convivial tool" is one which increases the user's autonomy, augmenting their ability to solve their own problems. While providing help is thus a convivial activity in itself, most help websites are far from being "convivial" since their [http://en.wikipedia.org/wiki/Usability usability] is generally low. Anyone who has searched for answers in an online [http://en.wikipedia.org/wiki/Online_forum forum] knows that this experience can resemble searching for a needle in a haystack. Another general problem with help websites is that the information presented is too often untrustworthy, because of the bias or ignorance of the contributors (on a forum one will often find ten wrong anwsers for each right one).
  
  

Revision as of 12:04, 2 January 2010