Difference between revisions of "Michael's Projects"
From Internet Database
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However, my projects in the field of Convivial Tools got bogged down in the details of fleshing out the several websites that I created on the subject. My attention is now focused instead on the exploration of Internet as a tool. As a friend observed recently, I've beeb diverted from my project of making reparable washing machines to a project of making easily reparable machines for the processing of information flows. | However, my projects in the field of Convivial Tools got bogged down in the details of fleshing out the several websites that I created on the subject. My attention is now focused instead on the exploration of Internet as a tool. As a friend observed recently, I've beeb diverted from my project of making reparable washing machines to a project of making easily reparable machines for the processing of information flows. | ||
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| + | ==Usable Help Sites== | ||
| + | [To be written] | ||
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| + | ==Convivial Internet Tools== | ||
| + | Making Open Source more Convivial | ||
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| + | [To be written] | ||
==Cooperative Social Network== | ==Cooperative Social Network== | ||
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To understand Total Customer Service you have to drop economic rationality and aim to save the world, rather than to make a profit. The closer you can get to this concept, the more you will be truly serving the interests of your customers - and of society as a whole. Social vision is the most powerful driver towards true customer service. The weakness of such a vision explains why Sarah Lacy found most of the 2009 TechCrunch start-ups [http://www.techcrunch.com/2009/09/17/memo-to-start-ups-you%E2%80%99re-supposed-to-be-changing-the-world-remember relatively uninteresting]. An exception was [http://www.crunchbase.com/company/citysourced CitySourced], a start-up with a social purpose. | To understand Total Customer Service you have to drop economic rationality and aim to save the world, rather than to make a profit. The closer you can get to this concept, the more you will be truly serving the interests of your customers - and of society as a whole. Social vision is the most powerful driver towards true customer service. The weakness of such a vision explains why Sarah Lacy found most of the 2009 TechCrunch start-ups [http://www.techcrunch.com/2009/09/17/memo-to-start-ups-you%E2%80%99re-supposed-to-be-changing-the-world-remember relatively uninteresting]. An exception was [http://www.crunchbase.com/company/citysourced CitySourced], a start-up with a social purpose. | ||
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==Building the Convivial Tools Community== | ==Building the Convivial Tools Community== | ||
