Difference between revisions of "Michael's Projects"
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This social network could be based on the same business model as existing social networks: free accounts for the majority of users, paying accounts for premium users, and operating revenues from advertising and data mining. | This social network could be based on the same business model as existing social networks: free accounts for the majority of users, paying accounts for premium users, and operating revenues from advertising and data mining. | ||
| − | ==Total Customer Service and | + | ==Total Customer Service and Managed Help Sites== |
Another area in which to develop Illich's vision of Convivial Tools would be customer service. The application of Illich's ideas to commercial customer service implies [http://findarticles.com/p/articles/mi_m0EIN/is_2008_June_30/ai_n27874517 customer empowerment], which is a growing trend in [http://en.wikipedia.org/wiki/Customer_relationship_management Customer Relationship Management] (CRM). | Another area in which to develop Illich's vision of Convivial Tools would be customer service. The application of Illich's ideas to commercial customer service implies [http://findarticles.com/p/articles/mi_m0EIN/is_2008_June_30/ai_n27874517 customer empowerment], which is a growing trend in [http://en.wikipedia.org/wiki/Customer_relationship_management Customer Relationship Management] (CRM). | ||
