Difference between revisions of "Michael's Projects"

However, my projects in the field of Convivial Tools got bogged down in the mechanics of fleshing out the several websites that I created on the subject. My attention is now focused instead on the personal discovery of Internet tools. As a friend observed recently, I was diverted from my project of making reparable washing machines to a project of making easily reparable machines for the processing of information flows.

However, my projects in the field of Convivial Tools got bogged down in the mechanics of fleshing out the several websites that I created on the subject. My attention is now focused instead on the personal discovery of Internet tools. As a friend observed recently, I was diverted from my project of making reparable washing machines to a project of making easily reparable machines for the processing of information flows.

Another dimension in which to develop Illich's vision of Convivial Tools would be the realm of customer service. The application of Illich's ideas to commercial customer service implies [http://findarticles.com/p/articles/mi_m0EIN/is_2008_June_30/ai_n27874517 customer empowerment], which is a growing trend in [http://en.wikipedia.org/wiki/Customer_relationship_management Customer Relationship Management].  

Another dimension in which to develop Illich's vision of Convivial Tools would be the realm of customer service. The application of Illich's ideas to commercial customer service implies [http://findarticles.com/p/articles/mi_m0EIN/is_2008_June_30/ai_n27874517 customer empowerment], which is a growing trend in [http://en.wikipedia.org/wiki/Customer_relationship_management Customer Relationship Management].